Reflection moment for CRM

A CRM self-evaluation framework aims to support your business. How you answer these questions determine where you should focus your energy in building your Complete CRM. If you don’t have ready access to these answers, find out why.

●       Who is your ideal customer?

●       How big is your market?

●       What market segments are you pursuing?

●       Who are your buyer personas?

●       What competitors exist?

●       How many contacts are in your database?

●       How many people visit your website?

●       Who are your customers?

●       Where are you now?

●       Are you ready for change?

●       What do I want to measure, what is the purpose of this measurement, how can adopting this innovation help me?