Theory: (Digital) Social Skills

An example of good practice in the application of digital communication skills in the tourism sector could be the following:

Analysis of Effective Digital Communication in Travel Blog Business Models

You can use this example to see what good practices you can transfer to your daily work and inspire you to take advantage of new opportunities for training and professional growth.

However, it is just as important to learn from successes as it is to learn from past mistakes. Therefore, we suggest that you spend some time recalling a situation in which you have had to use your communication skills (preferably in the digital environment) and you were not satisfied with the interaction.