Theory: (Digital) Social Skills: Reading / Additional materials

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6. Reading / Additional materials

12 Customer Relationship Management in Tourism

10 tips to go digital in the tourism sector | CBI

https://www.linkedin.com/pulse/translation-app-travel-overcome-language-barriers-clara-tr-hai-anh-/?trk=public_profile_article_view

https://www.researchgate.net/publication/332855616_CULTURAL_AND_COMMUNICATION_BARRIERS_IN_INTERNATIONAL_TOURISM

Intercultural Barriers in the Tourism Industry and Challenges to Tourism Education

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